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'Facebook Problem: Incorrect Email/Password Combination'

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news Facebook Problem: Incorrect Email/Password Combination; Webmaster and SEO Blog
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Facebook Problem: Incorrect Email/Password Combination

10/28/09 06:22

Oh the irony of life. It was only yesterday I wrote on the other blog how much I am enjoying the game apps of Facebook. And now I'm here seeking help about my Facebook account.

I logged off last night the way I normally do. You know, a simple click on the log out link. But then I realized I need to plant more crops on my Country Story farm so I can harvest it in the morning. But when I tried to log back, Facebook is giving me this error:  Incorrect Email/Password Combination.

I tried more than a hundred times logging in using the same e-mail and password I used a couple of minutes ago to no avail. It was very frustrating. I tried resetting my password but the same error occurs. It's like someone went on my account and changed my e-mail, a case of hack, though it came to me that it isn't the problem.

I tried to create a new account with a completely different e-mail. I searched for my old account through the old email and there it was. It's not deactivated, it still has the same email and the only problem is that I can't log on it. I know I did not changed my password and if that is actually the case, if my password has changed, a password reset process would allow me to receive it on my email. But no, Facebook keeps on giving me Incorrect Email/Password Combination both on the log-in and on the password reset.

What puzzles me even more is when I tried to create a new Facebook account using the email my old account is using. I was shocked when I successfully created a new account using an e-mail my old account is already using.

Now when I do a profile search using a single email, two accounts appear. Wicked. It's some kind of a Facebook bug I guess. I already sent an email to the Facebook support team and I'm hoping to receive a reply from them.

It's more like a bug or a glitch in their system, and although I have created a new account, it still upsets me because it's not fun having two accounts being searched in a single email. Adding new friends is also a pain. The though of redoing my farm on the games I used to play pains me even more.

I left Friendster and MySpace for almost the reasons, and dear God please don't make me leave Facebook for the reason mentioned, now that I'm actually starting to enjoy it.

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Comments


Comment #1 Cindy Crawford at 11/06/09 15:11
I had the same exact thing happen to me last night. Then this morning, my son's account says the same thing, but I didn't create him a new facebook. Have you found a solution to get access you your old account yet. This is very frustrating.
Comment #2 Jim Foss at 11/19/09 08:44
I am a new user of Facebook and I have the exact same problem.

Please keep me in the answer loop

Comment #3 Randi V Hansen at 11/24/09 00:14
I have had the same problems with facebook, for months i get a new passwoord then the next day i can not get in on facebook,

so i need a new pasword. i would like to know what is happinig

Comment #4 Owen at 11/26/09 11:54
I also am having this problem. I'm calming down by knowing that various people are having this problem, and it should be addressed soon. They cannot possibly leave us behind.

A few notable things:

- I do not think this is a case of our accounts being hacked.

- Before this happened was anyone else asked to "confirm their email address" repeatedly on the facebook home screen? And if you indeed did confirm, was there an error telling you that you have input an invalid email address? If so, I think we may have found the culprit.

- Someone with my exact name (its not a common name) appeared in my city and is now visible through facebook the very day this went wrong. Which, though farfetch'd causes me to be suspicious. He/she only has 1 friend. Despite this, I do not think our accounts were hacked necessarelly, but it IS fishy. You guys should search up your named and see if you come up with similiar results. I have emailed the facebook team, and am hoping for a response myself.

Comment #5 Dark Angels at 12/19/09 13:57
please look me passwoord
Comment #6 susan wells at 01/09/10 22:43
please tell me the solution! i am having the same problem now.... this is such a pain!!
Comment #7 Steve Schwartz at 01/14/10 04:56
having the same problem trying to log on. i know all my info is correct. very frustrating. if anyone comes up with a solution(Facebook!) please let me in on it. help would be greatly appreciated
Comment #8 oyelakin ruth at 01/17/10 08:52
i can't log in on facebook because of incorrect e-mail/password somebody should please help me out because i am bored
Comment #9 adam at 02/01/10 17:18
I have the same problem, but facebook has to fix it. Its a profile with all your information on it. Also including that its linked onto the internet. You need to be able to access it at all times. Lets say for an example you witness something and the police needs to put you in the witness protection program. You need to be able to log on and erase your info. Its a hazard and facebook can get sued for it.
Comment #10 Si at 02/05/10 03:12
I have exactly the same problem! I know the pass is the correct one, I've asked them to reset it, I've mailed them, I've done everything you can think of to get access to my account. Loosing hope now, how did it go for you guys?
Comment #11 nwosu ngozi at 02/07/10 10:50
i'm a new user.i want to get an emil and password to join in share with my friend.
Comment #12 Wasiu odewole at 02/08/10 03:49
Forgot face book password
Comment #13 alfieblue at 02/22/10 05:08
I also had this problem today on my i-phone ... i cleared all cookies, cahche, history etc and it now works good as new !!
Comment #14 upset user at 02/28/10 01:54
I also had this problem - error message saying "invalid email". Customer service will also give me stupid reply like "there is no account associated with this email" (which is rubbish as I still get friend requests on it and others can view my profile). Problem ongoing for more than 8 months!! I email them every few weeks and it has still not beeen resolved. Very Very Frustrating!!
Comment #15 noor heshaM at 03/01/10 09:05
hi iam noor iam 14 years old iam egyption living in cairo

iam haveing a problems in my home page of face book

so please take my email to chat and say 4 u my problems^_^ thans

sincerly noor hesham

Comment #16 Sharon at 03/11/10 05:39
My e-mail address has change and cannot remember my password. I've been logging request on FB for someone to assist for months now. And I have valauble contacts and pics loaded on FB.

Should i just forget about Face Book?

Comment #17 joshua at 03/13/10 00:30
help fool my facebook donts work i wonder why maybe a varus

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